Friday, October 28, 2011

New Grade Center Snafu

Blackboard has confirmed for us that there is a bug in the Grade Center in version 9.1 involving 'Categories'. This bug may prevent you from viewing your students' assignments.

What’s the bug?

Click the chevron to the right of your student’s exclamation point in the Grade Center.

* If you select View Grade Details, then View Attempt, you get an error like this:

An error occurred. Contact the System Administrator.
For reference, the Error ID is [really long number].
Thursday, February 17, 2011 10:46:20 AM EST

* If you select Attempt mm/dd/yy, you get an error like this:

Index: 0, Size: 0
For reference, the Error ID is [really long number].
Thursday, February 17, 2011 10:52:34 AM EST


Work around: So far, we’ve determined that these errors occur when a Grade Center column is not categorized. Applying a category resolves the issue. Bb suggested having everyone create an "other" category and putting columns into "other" instead of leaving as the default "no category".

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